Privacy Policy
At Vanluxi, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Create an account on our website
- Make a purchase
- Subscribe to our newsletter
- Contact our customer service team
The personal information we collect may include your name, email address, phone number, shipping and billing address, payment information, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and handling returns
- To communicate with you about your order, including sending order confirmations and shipping updates
- To respond to your inquiries and provide customer support
- To send you marketing communications, if you have opted-in to receive them
- To improve our website, products, and services
- To comply with legal obligations and enforce our terms and conditions
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies), so long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information when we believe disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new ownership.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.